Spectrum Labs is a hemp CBD extractor located in South Asheville, NC. Our team does what we promise and focus on crafstmanship, long-term relationships and win-win partnerships.

31. Using CBD Education to Provide your Clients the Best Cannabis Experience – With Jenna Tipoff of Spiffy

Podcast Show Notes with Jenna Tipoff

Jason talks with Jenna about how giving a remarkable customer experience to your clients in the Cannabis space affects your brand. In this episode, Jenna will be sharing how her role helps empower budtenders in the Cannabis space through CBD education using Spiffy.

As Customer Success Manager, she will continue to serve as the main POC for all of Spiffy’s enterprise clients, whilst overseeing and developing an empowered department of CS/Content professionals.

You can visit their website at withspiffy.com or download their app on Google Play and create a free account. You can as well connect with her directly at [email protected]

Listen on Apple Podcast | Spotify

Who is Jenna Tipoff?

Manager of Customer Success at Spiffy – a microlearning mobile app founded in 2016 designed to connect brands to frontline workers, mainly for restaurants to help them get trained. And, when Cannabis was legalized federally in Canada, Spiffy launched in the Cannabis space and became one of the top budtender education platforms.

Working with retailers nationally, Jenna empowers budtenders to sell the products they have on their shelves. As Manager of Customer Success, she focuses on all things Client Engagement. Anything that enhances the engagement on the Spiffy app falls into her world of CS.

About Spectrum Labs

At Spectrum Labs, we source local hemp and extract high-quality Full Spectrum Hemp extracts that even our families can use.

Spectrum Labs can manufacture these full-spectrum hemp extracts:






*Custom formulations

To learn more about Spectrum Labs, visit

www.TheSpectrumLabs.com or contact us at (828) 229-7952

Asheville, NC

***If you enjoy the podcast, please consider leaving a short review on Apple Podcasts/iTunes. It takes less than a minute, and it really makes a difference in helping Apple recommend the show to new listeners. I also love reading the reviews!

Jason De Los Santos
Author: Jason De Los Santos

Jason is CEO of Spectrum Labs.

cannabis, cbd education, cbd oil, CBDexperience, customerengagement, podcast

Jason De Los Santos

Jason is CEO of Spectrum Labs.

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Spectrum Labs
2690 Hendersonville Rd
Arden, NC 28704

Contact Us

(828) 229-7952

[email protected]